You want the best for your vehicle, at a fair price. But if you're not married to a particular auto repair shop because you haven't found "the one" you like best, it can be difficult knowing where to find a good mechanic who provides quality workmanship for a competitive price. Where do you start?
1. Ask for Word of Mouth Recommendations: If you have friends and family who live near you, ask for recommendations. Who do they trust with their vehicles, and which auto repair shops do they avoid? If your friends and family are happy, there's a good chance you'll be satisfied with the mechanics at that repair shop as well. Over time, you can get to know the staff, and they will get to know you and your vehicle.
2. Read Online Reviews: It's beneficial to see if an auto repair shop has online reviews. New shops may not have many reviews, so you'll have less information to use when considering if you should try them. Longstanding auto repair shops tend to have a decent amount of online reviews. At Deltona Discount Tires, for example, we have 269 Google reviews at this time. We recommend looking at any auto repair shop's Google listing, alongside other third-party review sites. When judging the legitimacy of reviews, consider when a user registered their account and whether they left reviews for other businesses. Pay attention to what people have to say and if the business responds to less favorable reviews. Not every business is perfect 100% of the time, but you be confident when you see a professional response from the business to the customer.
3. Ask Questions: It's a good feeling when you have questions and the person you speak with can answer them in a way that eases your mind. When someone is passionate about their work and genuinely happy to explain what needs to be done and why, it can be a relief. That's why we encourage customers to ask questions and learn more about their vehicles in the process. Many repair shops have service writers who serve as a liaison between the customer and the mechanics for this purpose. Service writers communicate with both sides and explain technical issues in a less technical way. Of course, if you'd like to talk shop with a mechanic directly before a major repair, or you're interested in learning more about the mechanics at an auto repair shop, you can ask.
3. See How a Mechanic Makes it Right: In the event you leave an auto repair shop and you continue to experience the issue that brought you to the repair shop, or you suddenly experience new problems, see how the auto repair shop and mechanics respond. Are you prioritized? Are the mechanics intrigued and ready to pull up their sleeves and see why this is happening? It's our hope that you never experience this; like any reputable auto repair shop, we strive to repair vehicles properly the first time at Deltona Discount Tires. If you find yourself in this situation, however, it's important to see how your request is handled.
At Deltona Discount Tire, we're fortunate to have a wonderful team. Our staff loves what they do and each person is passionate about their role in keeping you on the road, so you can get to the people and places you need to reach without worrying about your vehicle. We've been serving customers since 1976, including generations of families in and around our area, and we love meeting new customers. Our mechanics are on hand to assist with a variety of automotive repair and maintenance services, but no matter where you go, we hope these tips are of assistance in finding a good mechanic in Egg Harbor Township and wherever you may need one.
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